ISO 9001
Quality Management Systems
THE ISO COMPANY specialises in ISO Quality Management Certification.
ISO 9001 certification will give your organisation the quality system that will provide the foundation to better customer satisfaction, staff motivation and continual improvement.The ISO 9001 certificate is suitable for all sizes of organisation and is well established around the world as an invaluable quality management system. It is suitable for organisations in all industry sectors and will help your organisation to improve management processes to compete locally and/or globally.
The process encompasses the entire organisation and requires senior management buy-in; it is not just a function of the Quality Department. To achieve ISO 9001 certification your organisation needs to demonstrate that it can meet the requirements of the said standard and apply the system effectively to be of real benefit to your customers.
Benefits of ISO 9001
An ISO 9001 certificate will provide maximum benefit to your organisation if it approaches ISO 9001 implementation in a practical way. This will ensure that the quality management systems that are adopted, work to improve the business and are not just a set of procedures that your employees will find hard to manage.
By adopting an approach that starts out to implement more efficient working practices and focuses on the business objectives of the organisation, you will achieve a system that will help and support your staff, and improve customer satisfaction.
Whether you use an external assessor or allocate an internal resource to carry out the initial assessments, you will need to ensure that they have buy-in from senior management so that all areas of the organisation are aware of the importance of the ISO certification process. ISO 9001 certification is not just suitable for large organisations but also small businesses that will benefit from adopting efficient quality management systems that will save time and cost, improve efficiency and ultimately improve customer relationships.
Some of the benefits to your organisation:
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Provides senior management with an efficient management process
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Sets out areas of responsibility across the organisation
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Mandatory if you want to tender for some public sector work
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Communicates a positive message to staff and customers Identifies and encourages more efficient and time saving processes
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Highlights deficiencies
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Reduces your costs
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Provides continuous assessment and improvement
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Marketing opportunities
Some of the benefits to your customers:
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Improved quality and service
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Delivery on time
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Right first time attitude
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Fewer returned products and complaints
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Independent audit demonstrates commitment to quality